Nashville: Meet Toni Garza - Your Local Sandals Expert

Posted on Tue , Jul 18, 2017

toni2.jpgHere we grow again! Nashville, we are SO EXCITED to introduce you to Toni Garza - the newest member of The Sand Lady team. Toni specializes in planning:

  • Unforgettable honeymoons,
  • Custom destination weddings,
  • Romantic getaways, and
  • All-inclusive family vacations.

She serves clients in the Nashville, Franklin, Clarksville and surrounding areas of Tennessee. 

Toni is a Certified Sandals Specialist and Certified Sandals WeddingMoons Specialist. She is passionate about relationships! She wants to get to know you, what you want your special vacation to be and then match you with the perfect resort and travel plans to exceed your expectations. We have tasked Toni with customizing the perfect all-inclusive package for each client's travel needs, and she is committed to helping you make memories that will last forever. Toni says her favorite part about her job is anticipating a client's needs before they even know they have them so that their travel experience is absolutely seamless. 

Toni is a musician and a former music teacher. She lives in the Nashville area.

Welcome, Toni!!

 

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Topics: nashville, honeymoon, Sandals resorts, Beaches resorts, who is the sand lady

Virginia Beach: Meet Kathy Dunn - Your Local Sandals Expert

Posted on Fri , Aug 26, 2016

Kathy_Dunn_Sandals_Specialist.jpgIt is with great joy that we'd like to introduce you to Kathy Dunn - the newest member of The Sand Lady team. Kathy specializes in planning:

  • Unforgettable honeymoons,
  • Custom destination weddings,
  • Romantic getaways, and
  • All-inclusive family vacations.

She serves clients in the Virginia Beach, Newport News and Norfolk, Virginia areas. 

Kathy is a Certified Sandals Specialist with more than 10 years experince. She actually left her former career to become a Travel Consultant because of her first experience as a guest at Sandals resorts! We have tasked Kathy with customizing the perfect all-inclusive package for each client's travel needs, and she is committed to helping you make memories that will last forever.  Kathy says her favorite part about her job is sharing first-hand knowledge and tips about each of the resorts and islands.  

Kathy is a Coast Guard wife. She and her husband have 2 children and live in Yorktown, VA.

Welcome, Kathy!!

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Request a Complimentary Consultation

Topics: who is the sand lady, virginia beach

The Sand Lady Named Top 10 Agency by Sandals and Beaches Resorts

Posted on Fri , Aug 26, 2016

Each December Sandals Resorts celebrates their relationship with travel agents. The 14th annual Sandals Travel Agency Recognition (STAR) awards was held on December 4th at Sandals Whitehouse in Jamaica. 
 
A total of 450 travel agents, guests, VIPs and media from North America, U.K., Canada and Latin America traveled to Jamaica’s south coat where Sandals recognized this long standing relationship and yearly achievements. 
 
The Sand Lady from Royal Travel was honored to be recognized in multiple categories this year. Most notably, The Sand Lady was named to the list of Worldwide Top Ten Travel Agencies. 
 
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Our agency manager, Robbie Phillips received the Outstanding Sales Achievement award for destination weddings. The Chairman of Sandals Resorts also presented Robbie with the Chairman’s Award, which is given each year to one agent in the US who consistently embodies and represents the Sandals brand.
 
“We value the hard work of travel agents like Robbie, and take the opportunity to commend them as they are essential in bringing the Sandals Resorts’ and Beaches Resorts’ vacation experiences to life for their clients,” said Gordon “Butch” Stewart, Chairman of Sandals Resort International. “Robbie is an extension of our Sandals Resorts family and because of her dedication in exceeding customer expectations, we are able to provide guests with the vacation of their dreams and the experience of a lifetime.”
 
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Chairmans_Royal_Club.jpgSeveral agents from The Sand Lady team were named to the 2016 Chairman’s Royal Club. This is an elite group of top Sandals agents who have exhibited sincere commitment to and knowledge of the Sandals Resorts brand. Sandals notes: This elite status provides agents the opportunity to offer the best service possible to consumers in their area, and travelers who book with a CRC agent will have access to the most prominent deals and up-to-date information on the resort properties. 
 

Robbie Phillips joins the Chairman’s Royal Club for the 5th consecutive year. Kali Hanson celebrates her 3rd consecutive year as a CRC agent. And Ruth Ann Hutchison was also invited to join the 2016 Chairman’s Royal Club. 
 
The Sand Lady team believes that vacations are memories in the making. You don’t get a second chance to celebrate the perfect honeymoon or family reunion. We are committed to excellence in knowledge of the Sandals and Beaches resorts and excellence in customer service. Our goal is for you to return from your vacation and tell everyone you know why they need to call The Sand Lady when they’re ready to plan their next vacation. 
 
Request a Complimentary Consultation
 
 

Topics: who is the sand lady, Sandals resorts, Beaches resorts

My Special Delivery for Sandals Whitehouse

Posted on Fri , Dec 11, 2015

I have been blessed with the most amazing clients over the years. A couple years ago I got to plan a very special Sandals vacation for a local barber. He loved Sandals Whitehouse so much that for months afterwards, men walked into our agency on a weekly basis with fresh haircuts asking about a Sandals vacation. 
 
One of those men was Don. He and his wife Sue were new to the area and had not ever vacationed at an all inclusive resort. The barber sat Don down in his chair and handed him his phone so that he could look over his vacation photos while he told him all about it. I think we booked Don and Sue for their first  trip to Sandals Whitehouse that same day. 
 
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During their first visit to Whitehouse, Don and Sue enjoyed people watching from the patio area of Cafe de Paris - Sandals coffee house and pastry shop. Don and Sue don’t drink. But they love the social atmosphere of an adults-only all inclusive resort. They appreciate the personalized service that Sandals offers. That week they also made friends with a very special employee named Odane in the gift shop. 
 
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Don and Sue were hooked. They visited two more Sandals properties within just over a year. For their fourth Sandals trip, they decided to return to Sandals Whitehouse. Upon arriving in Whitehouse, they found that Odane had been promoted to the on-resort jewelry store. They learned how he was a self-taught musician, and he plays bass in the Mento band with his dad. The band performs twice per week on resort for the guests during dinner time. Don and Sue were highly impressed with his musical ability. After his shift one day he stopped in at his church to record himself playing the piano because they wanted to hear more of his music. During their conversations, Odane mentioned that he would like to learn to play the saxophone. 
 
When they arrived home, Don and Sue decided to buy a saxophone for Odane. They came to my office to ask about shipping it to Jamaica. I knew this would not be an option as customs can be very complicated, and my first inclination was to tell them they’d just have to book a trip back to Whitehouse! Then I remembered that I would be headed to that resort for the annual Sandals Travel Agents Recognition awards shortly. So I offered to take the saxophone to Odane on their behalf. I am so glad I did. 
 
Don and Sue recorded a heartfelt message for their friend:
 
 
... and I headed off to sunny Jamaica, saxophone in hand. 
 
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When we arrived on resort for the STAR awards, our agenda was jam packed. We missed our first opportunity to meet with Odane while he was working. When we asked about his schedule we found he would not be at work again before our short trip ended. But his manager called him, and he graciously offered to come meet us on his day off. 
 
I immediately knew why Don and Sue had come to love Odane. He is a kind, gracious, appreciative young man. He is the epitome of the Jamaican culture - perpetually happy with a magnetic smile. I tell clients all the time that Jamaicans are the happiest people in the world. 
 
So we showed Odane the message from Don and Sue:
 
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Then we gave him the saxophone:
 
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He was speechless. And overwhelmed with gratitude. 
 
What a special moment. I am so thankful to have been able to make this special delivery to Whitehouse. I told him to let me know once he learned to play his saxophone - clearly, it won’t take long! I can’t wait to book him as the saxophone player for my destination weddings in Whitehouse!! But even more so, I’m so happy to have another Jamaican friend. 
 
Here’s to you, Odane! Merry Christmas, friend. And to Don and Sue, thank you for your kindness and for allowing me to be part of this special moment.
 
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Topics: Jamaica, sandals whitehouse, who is the sand lady